Is there parking? 
Like a lot of Sydney, the area that surrounds Joynton Avenue Creative Centre (JACC) can be difficult. This means if you are coming to The  Bench for the first time, it could become a little confusing. So, to help you out, here are some handy tips that will help you to navigate your way to the correct entrance at JACC.
The physical address is 3A Joynton  Avenue, Zetland.
There is parking on nearby streets - in Hansard Street, Portman Street and Paul Street. There is also free parking on Mentmore Avenue and Dunning Avenue, which are a short walk from The Bench.
Entry is on the Hansard Street side of the building. A tutor will meet you there.

What public transport is available to get to The Bench?
By train The closest train station is Green Square. To JACC it is a 10 minute easy walk either via Botany Road or via the Library and Paul Street. We suggest using Google Maps to begin with. You will enter the building on Hansard Street (closest crossroad being Joynton Avenue).

By bus There are many buses that travel to Green Square and JACC from Sydney CBD, Central Station, Redfern, Leichhardt, Newtown, Burwood, Marrickville and the Eastern Suburbs. We recommend using TripView or Google Maps to help you locate the best route number. Or please call us at The Bench prior to class. You will enter the building on Hansard Street (closest crossroad being Joynton Avenue).

By bike This area and its surroundings have many great bike paths. Please refer to the City of Sydney website for your best route to cycle.

I am interested in making jewellery but I don’t know which course I should do.
Firstly, congratulations on making such a big and scary decision. You won’t regret it. Making jewellery is like having a SUPERPOWER!
Under COURSES, you will see a sequential order of course on offer. Our JEWELLERY TASTER classes are perfect for absolute beginners with no previous experience. These vary from half day to full day workshops. If you want to walk away with more than one piece of jewellery as well as more techniques under your toolbelt, our STAGE ONE Learn to Make Jewellery classes are for you! We offer these both in the evening for a full term and weekends throughout the year. From here, you will be healthily addicted to making jewellery and we recommend chatting with your tutor about which STAGE TWO class is best suited to your interests.
Each course will always stipulate the prerequisites, but if you are uncertain, please contact The Bench.

Who will be teaching the workshops?
Please meet your tutors by visiting our TUTORS page.

What happens if I miss a class?
Please read the T&Cs before enrolling. The Bench is obliged to pay tutor fees regardless of your attendance. Cancellations and “No shows” can cause problems for both the student and teacher. You will NOT be eligible for a refund if you don't show up or miss your booking without warning. If you can't make a class, please inform your tutor. It is at the discretion of The Bench whether they provide alternative days within your enrolment period in which you attend a “make up” session.

Can I please talk to a real live human?
Yes! Erin is very happy to speak with you. However, as a very small operation, we cannot always reach the phone in time. Instead of leaving a voicemail, we recommend sending a brief audio text or text message with your enquiry. Voicemails are listened to once a week on a Tuesday. We are usually very prompt when replying to a text message or email.

When will I have to make a payment?
A 40% deposit is required at the time of booking. Your place in the class is not confirmed until payment is received. Thereafter, you will receive an email to confirm your booking. You may wish to pay in full, however you can select Instalment Plan. Just like Afterpay and Pay in 4, you will receive an email reminding you to make the payments.

Can I get a refund or transfer to an alternative date?
Please read here for our workshop policies. If you think you qualify for a refund, please email The Bench ASAP.

Is it possible to buy a course as a gift for someone?
Most definitely! Just scroll to the top of the page and you will see our Gift Card section. Or, click this link GIFT CARD.

I'm a trained jeweller. Can I rent one of the benches for the day?
Absolutely! We’d love to have you at our workshop. Please contact The Bench to arrange a time to access. Or book your place via Workshop Access at the top of the page.

I have a little experience making jewellery. Can I rent one of the benches for the day?
Absolutely! We’d love to have you at our workshop. Please contact The Bench to arrange a time to access. Or book your place via Workshop Access at the top of the page. If you are uncertain whether you need a tutor’s help or guidance, please chat to us first. We offer workshop access with a tutor on Tuesdays Talent to Treasure Jewellery — THE BENCH and Thursday evenings Turn Off, Tune Out, Drop In — THE BENCH.

Can I please arrange a time to visit the workshop before enrolling in a class?
We are happy to talk with you on the phone and assist you in finding the perfect course. However, we are a very small business and are unable to provide time for people to look at the workshop prior to enrolment. If you have specific concerns, please let us know. We have everything you need, and things you didn't know you needed!

What are your Terms & Conditions? 
Anyone partaking in any classes or coming to any events at The Bench or organised by The Bench must agree to these terms and conditions.

Please be aware that we are a very small operation. Voicemails are listened to once a week on a Wednesday. We understand that you may prefer to talk with a real live human, and we are very happy to speak with you too. However, we politely ask that you schedule a suitable time. Instead of leaving a voicemail, we recommend sending a brief audio text or text message with your enquiry. We are very prompt when replying to a text message or email.